Bird Turns Into this Woman in Broad Daylight in Oshodi

This is as scary as it can get. According @davidTheGear  on his twitter account a bird fell from a high tension wire and landed on the ground in the bustling Oshodi area of Lagos and turned into the woman in the picture  above.

Meet Thea, Norway's 12-year-old child bride -Rose Troup Buchanan

Meet Thea, Norway's 12-year-old child bride

A Norwegian campaign highlighting the issue of child marriage has gained global attention after a blog seemingly written by a child bride-to-be went viral.

The blog, apparently written by 12-year-old girl 'Thea', charts her thoughts and feelings towards her impending marriage to 37-year-old Geir.
However, the blog was carefully created by Plan, an international aid organisation working on strengthening the girls’ rights, to bring home the issue of child brides.
Plan’s country director Olaf Thommessen spoke to The Independent about the campaign, expressing how important it was to draw attention to a problem faced by thousands of girls every day.
“We really wanted to bring home the issue and by creating a shock factor, we think we have really got peoples’ attention,” he said.
“We have all kinds of people engaging, people who are not usually motivated or involved in these kinds of things – the response has been immense.”

Culled from Independent

Jennifer Lopez turns heads as she flashes killer abs in sports bra(Photos)-fameflynet.uk.com

Jennifer Lopez flaunted her perfect body on the street after leaving the gym

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source fameflynet.

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Find Out What Ryan Gosling and Eva Mendes Named Their Daughter-Raechal Leone Shewfelt

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Ryan Gosling and Eva Mendes (Tom Meinelt/Splash News)

Ryan Gosling and Eva Mendes have followed the unwritten rule that celebrities must choose unusual names for their babies.

The impossibly attractive actors, who began dating three years ago, have given the baby daughter they welcomed Sept. 12 in L.A. the exotic moniker of Esmeralda Amada Gosling, according to the birth certificate obtained by The Insider With Yahoo.

Baby Name Wizard website reports that Esmeralda is "a borrowing of the Spanish name Esmeralda, which is taken from the word meaning 'emerald.'" It's also the name of the character Mendes played in a 1999 episode of the Pamela Anderson TV series V.I.P. early in her career.
The new addition also shares her name with a character from the 1831 Victor Hugo novel, The Hunchback of Notre Dame, and the 1996 Disney version. Esmeralda is the Gypsy woman beloved by Quasimodo. However, she isn't likely to find any pre-made merchandise, such as notepads or license plates, with her name on it. The name peaked in popularity in the U.S. in 2007, according to the website, and in 2012, it ranked as the 358th most popular name given to baby girls.

Baby Gosling's middle name, Amada, is the name of Mendes's character in the 2007 crime drama We Own the Night, who's the girlfriend of Joaquin Phoenix. The star spoke about the importance of that film when she was asked whether it was "a big deal" for her during an interview.
"It's a huge deal for me. Huge!" Mendes told Australian website Femail in May 2007. "I've never worked at this level before. Even though I've worked with amazing people, I've never worked on something like this. I did a drama once. The first kind of thing that broke me out was 'Training Day,' but I only had two scenes in that. Not to minimize that but it was on so much of a lesser scale. The movie wasn't but my scenes were. I barely spoke in that one, even though it got me a lot of attention. I've never been pushed and challenged like this on a daily basis before."

Are you a fan of the name Esmeralda Amada?

Culled from Yahoo celebrity

Elumelu announces Delta governorship aspiration in church-by Azubuike Azikiwe

The Chairman, House of Representatives Committee on Health, Hon. Ndudi Elumelu, has declared his intention to run for governorship of Delta State at the 2015 elections.
Elumelu, who is the younger brother of renowned banker and Chairman of Heirs Holdings, Tony Elumelu, made the announcement at St. Michael’s Catholic Church, Onicha-Uku in Aniocha-North LGA of Delta State.
In a statement released on Wednesday, 8 October, it was revealed that Elumelu used the avenue to commit to God, his governorship ambition.
During the church programme, special prayers were also held for Elumelu as he seeks to win the Peoples Democratic Party governorship primary.
48-year-old Elumelu is a member of the Peoples Democratic Party, representing Aniocha North/Aniocha South/ Oshimili North & South Federal Constituency, Delta State.

Source Naija.com

THE IMPACT OF QUALITY CUSTOMER SERVICE IN THE OVERALL MARKETING OF PFAS -Odunze Reginald C

As we celebrate customer service week, it is imperative to note that the customer is king and they are the overall essence of our existence in business.

Peter Drucker noted that “an organization has two functions, one is innovation and the other is marketing”. And whatever you are selling whether pensions, insurance, cars, hosing etc. you are selling peace of mind.

Marketing is very essential in any organization and may be regarded as the life wire of the organization, but more strategic to the concept of marketing is that of customer service. This is because customer service leads to repeat purchases, and according to Lebouef (1989:13) in his book “How to win a customer and keep him for life” he noted that “the most important job of any employee including sales people is to create and keep customers”

Many people including sales representatives and their managers believed that sales person’s primary job is to make sales and without doubt, “making sales is important but it creates short term dollar while creating and maintaining customers and offering customer satisfaction make long and medium term dollars”(op cited)

The issue of quality customer service prompted Napoleon Hills to embark on a study. Napoleon Hill devoted over twenty years of his life trying to study why so few men succeed and so many failed. He went on to say that he interviewed numerous great men from all walks of life such as Andrew Carnegie, Thomas Edison, and Woodrow Wilson etc. He presented the essence of his findings in his classic bestselling “Think and Grow Rich” One of Hill’s best recommendation is to cultivate the idea and habit of rendering more and better service more than that for which you are paid, and before you realize it, the world is willingly paying you for more than you do”. Today we call that “building perceived value”, seventy years ago we called it the”Law of Increasing Returns” (op cited)

But a more interesting story was that of the life of vice president Andrew Johnson. Andrew Johnson was the only United States chief of staff who never went to school not even a primary school. He was a tailor by profession and was taught how to write and do arithmetic by his wife. He carved a niche for himself first as a tailor but the success of his tailoring profession was hinged upon an excellent use of customer relations with his politician customers who are in serious desire of his well tailored suits. The relationship between him and his clients became so cordial that they encouraged him to go into politics. They provided him with both moral and financial support. He became Mayor of Glennville, member of the Tennessee house of assembly and later United States house of Representative between 1843-1853, Governor of Tennessee from 1853 to 1857 and United States Senate (1857 -1862) and following the assassination of Abraham Lincoln, he served as president from 1865 to 1869.

I am not interested in telling history of vice president Andrew Johnson but I am fascinated to bring this story to highlight on the gains of an effective customer service. It was an exciting customer relationship between clients that shot this man to limelight, customer service is essential to business concern. And according Jeff Hitchman a former managing Director of Xerox Nigeria. “People are no longer selling but building and maintaining relationships”, when a relationship is built and maintained it is like a bond. I could still remember a relationship manger in one of the new generation banks who followed a managing director of a major electronics company in 2003 to the burial ceremony of his mother and stayed for almost 5 days with him in the village, though an extreme situation but it buttressed one thing, he has built a relationship with this man.

An excellent customer service will at the long run impact positively on sales and marketing department. As Pension Fund Administrators’ positioned itself for effective customer patronage in the possibility of National Pension Commission Lifting the window of transfer, customer relationship will be the determining factor in keeping these customers and one of the effective ways of maintaining relationships is in resolving customer complaints, and according to Housley (2005:45) in his book on Marketing, “resolving customer complaints build customer loyalty” He went on to say that “it is possible to turn customer complaints into assets.

Most of the complaints among the Pension Fund Administrators’ customers are Zero balance, double registration, partial funding, change of name especially among married women failure to generate pin at the appropriate time, wrong statements, no statements etc. And according to Lebouef (1987) “a typical dissatisfied customer will tell eight to ten people about the problem. One in five will tell twenty. It takes about twelve positive service incident to make up for one negative incident”.

As the pension fund administrators embark on this onerous task of satisfying the customer, they should always bear in mind that customers are unique and different, what is applied to customer A may not apply to customer B. 

Let us all remember to satisfy our customer as we celebrate customer service. Happy customer service week

Source Pensionsbenefit.com

Police lock up Assemblies of God Church in Enugu By PETRUS OBI, Enugu

A major clash was averted in Enugu yes­terday, when a team of policemen drove away pastors and deacons of the Assem­blies of God and sealed the Ishiagu Street branch of the church at Uwani area of the state capital where they had gathered to hold a fo­rum.
But for the interven­tion of the District Su­perintendent of Enugu South District of the church, Revd David Agu, the pastors num­bering over 200, were set to engage the armed policemen whom they alleged did not give any reason for their action.
Speaking to Daily Sun outside the church prem­ises, Agu stated that they had scheduled a forum for pastors and deacons of the various churches in the district before the incident.
“We have over 200 churches with the same number of pastors in the district and we are here to hold our usual forum.
“So, it all means that people came in from all these churches for this meeting. But while I was driving in, I saw some policemen locking the gate. I asked what the matter was, but they re­fused talking to me.
“I told them if they have any reason to stop our meeting or any paper authorising them to lock the church, we also have the right to know.
“I further queried why they had to lock some people inside the prem­ises but they never talk­ed to me. So, since then, we have been standing outside. I have called the acting General Super­intendent, Revd Chidi Okorafor, to ask him, but he said he had no knowledge of that. He tried reaching the com­missioner of police, but he was not picking his phone,” he said
Agu stated that no major decision was to be taken at the meet­ing, adding: “It was not a policy-making fo­rum, it is just a fellow­ship. Normally, when we have such meeting, I will preach, we will sing and pray for the district and then, if there are announcements, I will make the announce­ments. We have been having such a forum for deacons and pastors fo­rum.
He condemned the ac­tion of the police, insist­ing that what they did was violently done.
His words: “No expla­nation, no reason, even when he was told I was the district superinten­dent, courtesy demands that he should have told me that this person sent us or that there is going to be a breakdown of law and order.
“He did not even tell me why he was lock­ing the gate, he did not tell me we should not have meeting; he did not tell me there was go­ing to be any problem. I even wanted to provoke him by saying that no­body has monopoly of violence that by using violence there could be counter violence.”
When contacted, the Enugu State Police Pub­lic Relations Officer, Eb­ere Amaraizu, attributed the action of the police to the ongoing leader­ship crisis in the church.
He told Daily Sun that there was a petition that the meeting would lead to a breakdown of law and order and the police team was told to stop the meeting.

Source Sunnewsonline